If you think you've received an email message with an attachment containing a virus, please make sure that you do not open the attachment. To check a file attachment for a virus, you'll need to first save the file to your computer and then scan the file with antivirus software. Please note, saving a file that contains a virus won't harm your computer; only opening a file that contains a virus can potentially harm your computer.
Just remember, to prevent your computer from being infected by a virus, you should avoid opening attachments from people you don't know until you scan the file with antivirus software. If you believe your computer may have been infected, please run an antivirus program and then follow the software's advice on how to remove the virus.
Help FAQs. Sign in to your Email. Main Menu. Access Numbers. Getting Started. Get Software. Anti Fraud. Anti Spam. If a virus was not detected, or if the antivirus software cleaned the file, you can open the attachment. To check an attachment for a virus in attachment in Juno 2. In the message area, double-click the attachment which shows up as an icon. In the Attachments dialog box, click Save File.
United Online. NetZero Juno MySite. You should also contact your bank or credit card company and let them know what happened, so they will be on the lookout for suspicious charges to your accounts. Otherwise, you should download and install anti-virus software on your computer. To find out more, check out our list of the best anti-virus programs for Windows PC. If you think your computer is still infected with a virus, check out our guide on how to remove malware from a Windows 10 computer.
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