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A Word document. Sunday, January 26, AM. Charles Pyle 0. Just got hit with this same bug. I have no solutions at the moment. Anyone else? Tuesday, September 9, AM. Every time, I try to save as or export my word file to create a PDF file, I get the error message: Sorry, we couldn't find your file. My OS is the latest version of Windows 8. Wednesday, September 10, AM.

My OS is the latest Windows 8. Friday, November 28, PM. Regards RickP. Tuesday, December 8, AM. In my case Adobe Reader was not installed! If it is, maybe uninstall and reinstall it. Wednesday, January 11, PM. Monday, January 16, AM. In my case, I had a document saved as a. There is a bug in Word that is causing it to try to find the the system monitor ICC profile in the directory that the. ICM to the directory that contained my word document.

Restarted Word, and was then able to save as PDF. Every system has a differently named color ICC profile. To find the name of yours, go into the "Color Management" control panel. Saturday, June 17, PM. I'd like to mention that in addition to the same directory as the Word document, I tried copying to the ICC profile to "My Documents" folder and it worked for all documents.

Probably a good solution. Friday, October 26, AM. This is stupid But it works! Restarted Word Office in my case and opened docx file agan. Edited by gkemperle Tuesday, December 11, PM. Tuesday, December 11, PM. Word is xml structure, with. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow.

No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback.